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Why you need emotional intelligence

When emotional intelligence first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time.

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These are the leadership skills Harvard thinks you need

Today's business world is as complex as ever. And it's always changing.
Ray Carvey, executive vice president of corporate learning at Harvard Business Publishing, a subsidiary of the Harvard Business School, says management structures today are very different than 20 years ago, namely because of the middle manager.

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